Graff Ventures Ltd

SMS Terms

Effective date: [DATE]

1. Programme overview

Graff Ventures Ltd sends text messages to people who have opted in through our website forms or have asked us to contact them.

2. Types of messages

Service messages: replies to your enquiry, demos, appointment confirmations and reminders, and updates on work we're doing for you.

Promotional messages: occasional tips, updates and offers about winning more jobs for your business. These are only sent if you tick the separate marketing consent box.

3. Message frequency

Frequency varies depending on your enquiry, up to 4 messages per month.

4. Costs

Standard message and data rates from your mobile network may apply. We do not charge for our text messages.

5. How to opt in

Tick the consent box on one of our website forms. Service and promotional messages each have their own box. Consent is not a condition of buying any service.

6. How to opt out

Reply STOP to any message or email [email protected]. You'll receive one final message confirming you've been unsubscribed, and no further messages unless you opt in again.

7. Help

Reply HELP to any message or email [email protected].

8. Privacy

We do not sell, rent or share your mobile number, opt-in or consent data with any third party for their marketing purposes. See our Privacy Policy for full details.

9. Networks

Messages are supported on all major UK mobile networks. Networks are not liable for delayed or undelivered messages.

10. Contact

Graff Ventures Ltd, [REGISTERED ADDRESS]

Email: [email protected]